Today I'm taking my virtual fountain pen in hand to update you about a previous letter, give John a warning and a request, and a thank you. Let's open the mail ...
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A couple of weeks ago, I wrote a Friday Letter to PNC. Here's what happened when I went in to sign my signature card.
Dear PNC,
While I like the banker that I usually deal with in person, I had a few issues when I went in to sign my signature card as per your letter. When I sat down, she asked for two forms of identification, and I said I would produce them as soon as she could tell me why I needed to sign a new card when they had been honoring my signature for 33 years. The first reason she gave was that this was just an update. Why? In case my signature changed? The next reason she gave was that it was for security reasons. How is security enhanced by my signing a card? The last reason she gave was that the FDIC required it. That's fine, but what happened to the card I signed 33 years ago? By then, the poor banker looked like she was near tears, so I quit asking questions that clearly weren't answerable, produced my identification, and signed the card. Then I asked if this was a requirement for all my bank accounts. I was assured that it was not, it was only needed for my checking account.
Guess what I got earlier this week? A letter from PNC asking me to come in and sign a signature card for my savings account. I will probably give in and just do it, but I think I'm going to wait and see how many letters they send me. I sincerely hope that whoever is in charge at PNC figures out how not to aggravate their customers because this current campaign is having the opposite effect on me.
Sincerely,
Disgruntled Bonnie H. Becker aka Bonny H. Becker
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Dear John,
When you said you had some things to do in Stockton and did I want to ride along, I enthusiastically replied, "Yes!" I suggested that we could go to Gabarelly's for cheesesteaks for lunch, as a friend had enthusiastically recommended them several times. We walked in, it smelled delicious, and my mouth was watering while I ordered my cheesesteak with American cheese. You decided that you were not hungry, so you only ordered fries. But when my cheesesteak came, I took a picture to send Ryan since we had just been talking about cheesesteaks, and you watched me enthusiastically bite into it, then you decided you were hungry, and would I share half with you? I really wanted the whole thing for myself, but I reluctantly gave you half (the bigger half, I might add!) So consider this your warning; I shared this time but there won't be a next time!
Also, if I'm knitting on this cursed purple hat that I've unraveled three times, please don't interrupt my mutterings (P1, Sl1, K1tbl, PSSO, K1tbl ...) with questions that you can google yourself. I don't know how to split your screen into two windows, but I might even google it for you when I'm done with the round if you will refrain from asking me multiple times. Your retirement will be much better for both of us if you can follow this simple warning and request.
Love,
Bonny, your selfish, grumpy wife who wants a whole cheesesteak to herself (and a finished hat)
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To Whom It May Concern,
Thanks for another beautiful sky, with pink cotton candy clouds and a pink rainbow.
Sincerely,
Me
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Wishing you all a wonderful weekend!
Ugh about that bank letter! And I wouldn't want to share that sandwich either, it looks so good. Pretty sky, too! I think my favorite part of this post, though, is the bit about John's retirement going better if he doesn't interrupt your knitting. That's just priceless advice.
ReplyDeleteI write letters like that (in my head) to Tom, too. ;-) (And you deserve a prize for sharing your cheesesteak. Just sayin.) PNC. Ugh. (For the record, I haven't received such letters for my accounts, yet.) But that sky? Oh my! It is incredible. XO
ReplyDeleteOh dear. You tried your best to be proactive when you were at the bank. I suspect that poor employee didn't know anything about what corporate was doing with all these signature cards. And I hope you remind John about how kind and selfless you were to share your cheesesteak with him -- I'd say he owes you half of something delicious! Thanks for saving the best for last, though. That sky is spectacular!
ReplyDeleteHaha! Welcome to the land of retired husbands!
ReplyDeleteI think I'm happy to NOT be banking with PNC. Ugh! And retired husbands...don't get me started. Love your pink sky and pink rainbow - stunning! Have a great weekend Bonny. I'm scurrying around trying to get everything done! Hahaha - hoping I'm successful.
ReplyDeleteThat sky!!! Wow, that's just amazing and so beautiful!!
ReplyDeletepnc is being weird!! I like how you have to scan a
ReplyDeletesorry hit the wrong button---- SCAN A QR code to be served for security purposes and then give a DR license, makes no sense to me at all.
ReplyDeleteOh PNC... sigh. This has not yet happened at my credit union, nor has Citizen's bank sent any signature update requests...
ReplyDeleteAnd I have written so many letters exactly like that to Steve. Oy! I hope that John learns that if Google is his friend... life will be better on all fronts! LOL
Enjoyed the read, but that sky picture. WOW!
ReplyDeleteThanks, Helen! I made my husband pull over so I could take that picture. It was even better in real life!
DeleteHa! The world of retired husbands is full of interruptions. You deserve another lunch out for sharing your sandwich. That sky is gorgeous. Ted Kooser's latest book of poetry, Cotton Candy, has a cover with a sky and pink clouds. No rainbow though, that is spectacular.
ReplyDelete